This post will show you what I said and what this stuff where code [Line spoken should be, “the software heard”]. I strike out the software’s mistakes and picked [put] the correct version in practice [brackets]. Here we go… For those of you not familiar with beast to pick up where [speech to text software], … Read more
Due to skier’s thumb, I can’t type long notes, articles, or blog entries. I’ve used the opportunity to clean up my email box since it only involves the mouse (which I’ve become adept at with my left hand though I’m a lefty, I use the right hand for mousing business) and a finger or two … Read more
This quirky problem has happened often enough that it warrants a post of its own. The problem doesn’t happen on my desktop running Microsoft Windows XP with Office 2003. It occurs only on the laptop running Microsoft Vista with Office 2007. I can’t tell you if it’s a Vista problem, an Office problem, or both. … Read more
Ever receive a link to a business web site where you can’t figure out what the company does? The home page sounds like something from the company’s fancy and non-sensical mission statement. Unfortunately, many companies rely on content from their business plan and other internal documents. I had a brief client who did this. The … Read more
I believe I’m a resourceful person. I try to find answers on my own through support pages, FAQ, research, search engines, and other resources. But we can’t find everything we need. We may need to contact people who have the information or the knowledge stored in their brain cells or on the computer’s hard drive. … Read more
“Gaily bedight A gallant knight, In sunshine and shadow, Had journeyed long, Singing a song, In search of Eldorado.” — Eldorado by Edgar Allan Poe Businesses don’t have to journey long to find Eldorado of marketing. Most companies start right by establishing a Web site. However, some don’t make the most of having a Web … Read more
Jakob Nielsen reports seeing a 9 percent improvement on company About pages. I rely on About pages when looking at companies either for research or for buying from them. I still run into the following problems: Struggle to find the About pages when they have one: they shouldn’t be buried or hard to find. “About” … Read more
Yvonne Russell rustles up a great discussion about email subject lines. Though email has become a standard tool in our communications box, I still see subject lines (or lack thereof) that could easily send a person’s email into the spam or junk folder. So here’s a list of bad subject lines (or good if you … Read more
As a deaf person, I love technology and it helps connect me to many people. But even I can’t believe this true story from Michael Katz of Blue Penguin Development, Inc and I disagree with the conference leader’s actions. {Begin story} I attended the Inbound Marketing Summit here in Boston. It promised several excellent speakers, … Read more
How many times did you complete a form only to push the “Clear” button instead of “Submit”? What about “OK” vs. “Cancel” on a popup window? (Raises both hands — one for each.) Why does this happen? Do we expect one button on the left and the other on the right? Are they too close … Read more