Dennison asked excellent questions in response to How to Do Usability Testing Cheap and Fast:
Tell me if I follow correctly: Do you do the test only on users that have their own PC with them? So if you happen to be in a store where nobody has a machine or is willing to take the test, then, tough luck?
Why worry about having the users test in their own environment (PC)? The focus of the test is on usability. Testing to see if the site works properly across different systems should be part of QA work and can be done separately.
Bill Moore from RadioTime responded:
Client Evaluations: Improve your work and client relationships
Do you ask your client for feedback on your work? Some freelancers and contractors don’t have annual or formal reviews. Large contracts usually make reviews a part of the process, but that’s not always the case with individual freelancers. Sending a client a separate e-mail asking for a project check up signals a few things … Read more