Click Here to See the Full Newsletter

Noticing another (the first being the gray text on white background) trend and it ain’t good. More and more newsletters require you to click a link for the full newsletter. To make the situation worse, some of these are in — ack! — Acrobat pdf format! I like Acrobat files, but not for e-mail newsletters. … Read more

When Good Newsletters Go Bad

The wizard in The Wizard of Oz and the guy behind the curtain pretending to be him have different personalities. Which one would you rather listen to? The wizard who comes across as larger than life and unreachable, or the guy hiding behind the giant green face, a person like us? Companies that publish newsletters … Read more

Designing Email Newsletters for All Email Apps

Recently, a client who supported Web standards worked to design her newsletters to use cascading style sheets (CSS) for layouts instead of tables. Designers cheered. Readers jeered. One problem with this approach: email clients. Outlook may dominate, but how many of us have second or third email accounts with Web-based email clients like Yahoo!, Hotmail, … Read more

Diversify Content

We hear messages like “Do email newsletters!” “Start a blog!” “Build a forum!” “Provide a feed!” These sound like each is the only thing we should do to add content to Web sites. The way to go is to diversify your content. Invest a little here and a little there for a better return on … Read more