I’ve noticed a trend lately in email newsletters stating “Do not respond to this email as it will go to Email Never, Never Land,” or something along those lines. Sending email newsletters with a valid “Reply-To” would work better. What are the chances subscribers will notice that line? I’m betting that not all email newsletter … Read more
Ah, this is one thing I don’t miss about the corporate world: Signing office birthday cards and notes. I believe in being thoughtful with cards, but it was stressful when you’re the eighth person signing the card and all the good stuff was taken. The Office, U.S. version of the hit British TV show, had … Read more
I haven’t been too lucky in terms of health lately. I got the flu shortly before a major family event. Then something hit me over the past weekend, but the symptoms were all over the place. I listen to the body and rest, but it doesn’t keep the guilt away when you’re a one-person business. … Read more
If this company’s service is anything like its editing and spelling, watch out. Thanks, Mark.
Just received an announcement from Adobe regarding the release of Photoshop CS3 (Creative Suite 3) in spring 2007. The company is releasing two editions: Photoshop CS3 and Photoshop CS3 Extended. When I read the announcement, I thought about the many web-based photo editing applications that have come out. Of course, their features aren’t as extensive … Read more
Stop with the Overdone Modifiers On Writing Well taught me to cut the use of modifiers such as “really,” “very,” “so,” and “quite.” I save those for when I *really* mean something 🙂 It’s amazing how many articles I’ve edited that abused these words that they lose meaning. Using Only in Sentences “An Ode to … Read more
Joel on Software has an excellent article that gives seven steps to remarkable customer service. Joel shares the things he learned about customer service that gets people to “remark” or talk about it. He makes a very important comment about doing two things when fixing any problem. One, fix the problem. Two, resolve the problem … Read more
I just survived and thoroughly enjoyed a weekend-long family celebration. Today, I learned that some people didn’t make it to the party because Mapquest didn’t have the right information or street for the location of the party. I was horrified. I used Google Maps and it was perfect in giving directions and showing the location … Read more
You might allow some e-commerce sites to send you emails with sales and specials. I do. But some go overboard and give you no way to cut down the number of emails you receive. One such site sends emails more than once a week with a sale and instead of drawing me to the site … Read more
lifehack.org has an excellent (as usual) entry on efficient reading. I remember coming across classic book How to Read a Book, which covers the different levels of reading and how to reach them — “from elementary reading, through systematic skimming and inspectional reading, to speed reading, you learn how to pigeonhole a book, X-ray it, … Read more