Writing E-mail Subject Lines

I’ve been thinking about e-mail subject lines more lately especially with the recent flurry of legitimate e-mails coming in without one. A Lifehack entry recommends using one of the following four items in a subject line: * Question * Response * FYI * Spam Very GTDish, indeed (Getting Things Done). Although, “spam” in the subject … Read more

Dealing with Email and IM Overload

Inbox Overwhelmed? proposes filing for e-mail bankruptcy by simply deleting a bulk of e-mail messages. That sounds drastic, but it worked for some people. The opposite worked for me. I started using a GMail account as a backup e-mail address, the one for forms and registration. At first, I managed the GMail account like I … Read more

Site Maps: Passe' or OK?

Monday by Noon asks if site maps are obsolete. First, let’s agree on the term site maps. These contain a site’s high level links along with the name of the page like this good example of a site map from Apple.com. Along the same lines of questioning site maps, people question the use of search … Read more

Usability in Everyday Life

Usability goes beyond making Web sites easier to use. It’s also about making appliances, day-to-day activities and other things easy to use. When I use my blender, I can’t figure out why there are labels for puree, chop, frappe, crush, and so on. It’s a blender! The blades just spin around and around. The blender … Read more

Understanding Sales with a Metaphor

I love the Metaphor Minute newsletter from Anne Miller, author of Metaphorically Selling. Each issue comes with a short example of how to use metaphors in business and presentations. The latest issue shows how someone finally got her point across using fishing as the metaphor: Corporate executives who cling to the old “dialing for dollars … Read more

How to Handle Criticism

Lifehack had me thinking about handling criticism. As a one-person business with no manager to meet with me to discuss performance goals and progress, I must rely on my clients for feedback. They’re essentially my managers. On occasion, I e-mail a client requesting feedback. I explain that I want to serve him or her better … Read more

Four Reasons I Blog after Seven Years

I’m a one person business who has been blogging since June 1, 2000. At first, it was on a personal basis since blogging hadn’t found a way into business yet and I had just started freelancing on the side. The blog slowly evolved into a business-focused one. Though there are thousands of blogs out there … Read more