Event Web Design

Designing Web sites for events requires a different thought process and approach than a regular Web site. Of course, every design project should be unique, but events have features in common that the design project should discuss in every project. Such common features include: Home page: Event name, date, location and quick explanation of what … Read more

Software: Web-based vs. Packaged

Just received an announcement from Adobe regarding the release of Photoshop CS3 (Creative Suite 3) in spring 2007. The company is releasing two editions: Photoshop CS3 and Photoshop CS3 Extended. When I read the announcement, I thought about the many web-based photo editing applications that have come out. Of course, their features aren’t as extensive … Read more

Online Maps Warning

I just survived and thoroughly enjoyed a weekend-long family celebration. Today, I learned that some people didn’t make it to the party because Mapquest didn’t have the right information or street for the location of the party. I was horrified. I used Google Maps and it was perfect in giving directions and showing the location … Read more

Requirements Analysis Problems

Having worked as a process manager and tech writer in software development for over 10 years, I ran into the problems covered in Five common errors in requirements analysis. Problem 1: Customers Don’t Know What They Want This is often true because much of development has to do with technology that’s beyond the customer’s knowledge. … Read more

Cut Desktop Clutter

I don’t like a cluttered desktop or Program List. Most of the time, I won’t let an application add icons to Quickstart (the >> between the taskbar and the icons on the left) or desktop, unless it’s a program I’ll access frequently. The most frequently applications get to live in Quickstart. According to this Seattle … Read more

T-Mobile Spotty Service

For the past couple of weeks, Paul and I have had trouble communicating with each other through our Sidekicks. We haven’t been going to out of the ordinary places. In most cases, we’re in the same places when we typically communicate with each other through the Sidekicks. Yesterday was the last straw. We had a … Read more

Writing Internet and Technology Terms

In 2000, I wrote an article about Internet and tech terms for Webreference and followed up with others. I revisited the capitalization of Internet, email vs. e-mail, and e-words. Reading WebMarketCentral Blog’s entry (including this one that’s mentioned) motivated me to visit the topic again. The No. 1 rule remains: consistency. No one will get … Read more

Designing Email Newsletters for All Email Apps

Recently, a client who supported Web standards worked to design her newsletters to use cascading style sheets (CSS) for layouts instead of tables. Designers cheered. Readers jeered. One problem with this approach: email clients. Outlook may dominate, but how many of us have second or third email accounts with Web-based email clients like Yahoo!, Hotmail, … Read more