Cashing In with Content

No matter what business a company is in, it can make its site useful for its visitors and turn them into eventual buyers. Cashing In with Content shows how to do that with 20 case studies of types businesses — ecommerce, business-to-business, nonprofits, healthcare, education and politics. Every case study includes an interview with an … Read more

Flipping the Switch… : Unleash the Power of Personal Accountability Using the QBQ!

In his previous book, QBQ! The Question Behind the Question, John G. Miller shows how to change our thinking by asking questions in a different way. In Flipping the Switch, Miller provides more examples on how to ask questions to hold ourselves accountable in work and life. Doing this leads to five advantages Miller calls … Read more

Corporate Gibberish Generator

Need quick content about your business that sounds like you took your time to craft? Let the Corporate Gibberish Generator do the work for you. Al you have to do is enter your company name and click “Generate.” Ta da! Look at this amazing paragraph it created within seconds (before you read it, double up … Read more

Work Overtime to Get Readers to Open Newsletters: The Second Send Controversy

Many newsletter publishers believe in “If at first you don’t succeed, try, try again.” So they send their newsletters a second time and maybe even a third. Whether or not this is a good thing has yet to surface. Spam has driven many publishers to take this step, as legitimate email newsletters get diverted to … Read more

Don't Make Me Think: A common sense approach to Web usability, 2nd edition

When we design Web sites, we often overlook the simplest things because we’re too wrapped up in the design. After working on Web sites for a while, some of us have slowly moved away from what we know is usable to adding or removing elements that may enhance the ‘look’ — and also break a … Read more

How to Make Meetings Work

Meetings are out of control. They’ve been that way since my first job out of college when someone gave me a book called How to Make Meetings Work. When I could control it, I stuck to the following rules to ensure the meetings were effective. Have a good reason for the meeting Sounds obvious, but … Read more

Get Clients Now! A 28-Day Marketing Program for Professionals and Consultants

Until recent years, I never thought seriously about starting my own business because I didn’t want to deal with the bookkeeping and the marketing. After all, no marketing equals no clients. I’m no sales person. But I love the work and believe it’s worth doing the “I’d rather not do” activities. It’s easy to get … Read more

Tech Support Resources

One thing I love about the Internet is I can find the answers to my problems without calling anyone, schlepping to a repair store, and buy replacements of things no longer made like remote controls and mini appetizer forks made in the ’60s that my mom said she wished she had bought more of them … Read more