Watch Users Read Your Writing

Tom Johnson offers a great writing tip especially for tech writers and others who write instructions. This method also works well with Web content and forms. Watching people use a Web site, a product, a service — anything is a superb way to get insight on how others use the product or service. Those involved … Read more

How to Handle Criticism

Lifehack had me thinking about handling criticism. As a one-person business with no manager to meet with me to discuss performance goals and progress, I must rely on my clients for feedback. They’re essentially my managers. On occasion, I e-mail a client requesting feedback. I explain that I want to serve him or her better … Read more

The FAQ on FAQ

Jonathan and Lisa Price have a nice article on writing FAQ and covered many points that we may not think about. For instance, if you have a large site — you might want to show the FAQ or Help that’s relevant to the page users are on rather than give them the whole thing to … Read more

Writing with a Short Deadline

Must blog fast. Finally got go ahead on a project with about 150 written pages due before May 1. Best thing to do is just type it all out. Don’t worry about being perfect. Once the content is on paper… it’s easier to modify and beautify. This material has sidebars/boxes. Those I’ll fill in after … Read more

Five Rules for Effective Writing from Orwell

Pick the Brain nicely abstracts George Orwell’s 5 Rules for Effective Writing and provides the link to the original essay. I just came across this tool that helps you eliminate cliches from your writing. This helps with Orwell’s first rule of avoiding the use of metaphor, simile, or other figure of speech that you’ve seen … Read more

Here Are Two Simple Writing Tips

Stop with the Overdone Modifiers On Writing Well taught me to cut the use of modifiers such as “really,” “very,” “so,” and “quite.” I save those for when I *really* mean something 🙂 It’s amazing how many articles I’ve edited that abused these words that they lose meaning. Using Only in Sentences “An Ode to … Read more