The FAQ on FAQ

Jonathan and Lisa Price have a nice article on writing FAQ and covered many points that we may not think about. For instance, if you have a large site — you might want to show the FAQ or Help that’s relevant to the page users are on rather than give them the whole thing to … Read more

Blocking Instant Messaging Apps

I spent a few hours at the hospital the other day and discovered the hospital’s network blocked every messaging application — Web-based and stand-alone application. I understand they don’t want their staff — especially medical staff that must respond quickly — chatting away. But what about those of us trying to communicate with friends and … Read more

Stealing Content and News Alerts

Contentjacking: The New Cyber Crime isn’t new, but it’s growing. I’ve seen copies of my articles on other Web sites attributed to the person or no one, but the site (unsurprisingly) has no contact information to address the issue. Moral: I believe that mentioning the names of the author and linking to their sites goes … Read more

Working with Link Styles

For a brief time, I used the same color for my links and visited links. BAD move. I didn’t realize how much I relied on visited link colors until I went to a Web site that didn’t give visited links a unique color. As you know visited links let users know they’ve already been there. … Read more

Show Numbers as Figures in Online Content

All numbers should appear as figures with the exception of: * Phrases and sayings. * Proper names. * First word in a sentence — better to rewrite so it isn’t the first word. Headlines like “5 Steps to…” are exempt. * Mentioned in a sentence where the number isn’t an important fact (I know this … Read more

Keeping Score with SMS and E-mail

My daughter played in a national volleyball tournament this past weekend (don’t ask how her team did). Since it was a large event, spectators had to download and print tickets to attend. It was free — just had to have the ticket to keep away those who don’t belong, provide data to hosting city to … Read more

Getting Published and Working the Internet Interview

Busy with getting my 50 pages done by tomorrow… only one-third of the way there. So taking the easy way out and pointing to People In The Know, a site that shares experience, knowledge and life tips. Bobby Ellis, the person behind the site, conducts interviews with experts in various jobs and industries to share … Read more

Social Media: Too Many Choices

Wikis, social networks, blogs, podcasts, vodcasts, forums … we have more than enough tools to help grow our business, manage our projects, partner with clients, and build relationships. My business is a testament how these tools pay off. Most of my clients are located outside of Texas and I find them without making cold phone … Read more

Vista and AntiVirus Apps

I’m working on a project that requires my installing Vista and Office 2007 (on a computer with no important data and programs, of course). Installing Vista went fine. Installing anti-virus was a nightmare. We tried to install the trial versions just to get going… and Microsoft offered four choices. Not one worked. After fiddling with … Read more