10 Ways Freelancers and Small Business Can Provide Great Customer Service

I had a whole box of party favors leftover because I overestimated the number of kids attending. I contacted the company to ask if I could return the unopened party favors for a refund. The company said to keep it, and they’ll issue a refund. Sure, it may cost more for me to send it … Read more

Why Writers Should Have a Platform

Christina Katz is the author of Get Known Before The Book Deal, Use Your Personal Strengths to Grow an Author Platform. She started her platform “for fun” seven years ago and ended up on “Good Morning America.” Christina teaches e-courses on platform development and writing nonfiction for publication. Her students are published in national magazines … Read more