Stop Spam Scams

How to protect your business by Meryl K. Evans and Tamara Halbritter Spam is not just an inconvenience. For legitimate businesses, it steals productivity, may erode your brand and rob you of revenue. Consider the following: In 2001, a European Commission study found the average worker spent 10 minutes a day sorting through unwanted solicitations. … Read more

PC Annoyances Second Edition

If you own the first edition, you won’t experience déjà vu while reading the second edition. The new one has many changes that you won’t recognize it. Whether you’re a power PC user or a casual one, you will benefit from the book. Because of the wide array of topics covered, I can’t imagine many … Read more

Moving to a New PC

Getting a new PC is exciting and a pain. It’s exciting because you get a faster processor, more storage and all the latest stuff even though it’s outdated as soon as it hits your desk. The pain comes with re-installing all of your programs, re-customizing your preferences for programs, applications, and Windows, and transferring data … Read more

Keyboard Skips Letters

A few days ago, I wrote about my new keyboard and mouse set. I’m happy with it except for one thing… it skips letters sometimes. No predictable fashion. I wrote to Microsoft Support about it and a tech replied within a few hours. The tech proposed it could be an issue with one of the … Read more

Business Process Methodologies

I’ve either been involved with or held a process-related role since 1994. It started in the government with TQM (Total Quality Management). Then before I left the government, I worked with ERWin and some process standard model—I’ve forgotten its official name. We had pages and pages of flows that were not easy to follow. In … Read more

Email: When You Don't Get a Response

Ilise Benun, author of Designing Websites for Every Audience, has been talking about “What does the silence mean?” in her Quick Online Marketing Tips newsletter. This is an issue I have grappled with many times especially since I rely on email as a primary means of communication rather than the phone because of my hearing … Read more

Surviving PC Disasters, Mishaps, and Blunders

I’ve done stupid things to my computer, things I would never admit. But I’ve also saved its life and dealt with accidental reformatting (not my fault!). Every PC is different like our fingerprints. We customize options, install applications, remove default settings and do different things to it. So, a solution may not be the same … Read more

Laptop Legs

Does your notebook need legs or feet? The latest product from LapWorks Inc. gives legs to PC notebooks and feet to Mac notebooks for keeping them cool while throwing a curveball to carpal tunnel. All it takes to add the accessories to your notebook is to peel ‘n stick. Of course, make sure you put … Read more