Lessons from Clients in 2006

In working with clients, I aim to make business as easy as possible on them. I don’t want to add another hurdle or challenge as they have plenty to keep them busy. While I provide them with a service, I’ve picked up a few great tips from working with them....

Annual Jigsaw Puzzle 2006

Somewhere I mentioned that it was family tradition to do jigsaw puzzles and play board games on Christmas. I didn’t think I’d get to do a puzzle, but I pulled it off with help from Paul and my two young’uns. I made sure I picked one with 500 pieces...

Web Site Search Engine Optimization

Last Thanksgiving, my mother-in-law was asking about how to get a web site to get better search engine rankings. Apparently, someone she knows started a web site and talked about it with her. No way she would’ve brought it up otherwise as she and my...

Too Many Choices

Joel on Software talked about choices and the headaches that come with them. I admit one of my weaker areas is the inability to make decisions. Do I want to do this or that? Do I want this or that? Should I go to this? Should I get this or that? A friend of mine...

Logitech Customer Service

Logitech, known as the retailer for mice and keyboards, set a great example of customer service. I bought a Bluetooth headphone set for my MP3 player since it was a good deal. But alas, when it arrived, I learned that it didn’t work with my specific MP3 player....