Wireless Customer Service

Finally. It took one month, 46 email messages, and two visits to the store to resolve a problem with my Sidekick II. The solution wasn’t complicated, but I can’t honestly say it would’ve worked had I not got a new SIM card. SMS (short message service) had not been working for months, but I didn’t … Read more

Wireless Network Hammerin'

The wireless network in my house went haywire. It worked on three PCs, one had a horrible connection, and one can’t connect. Between Paul and me, we spent a lot of time researching and trying to figure out the problem. We narrowed down the possibilities few by doing tests. Paul is the network king in … Read more