process management

Why You Should Give a Darn About Business Processes

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You do it. I do it. Everyone does it, even babies. Babies do it with a little help from their parents. We all follow processes. We do things step-by-step because it works. Babies cry, mess their diapers, sleep, eat, repeat. Many parents create a schedule for them — whether on paper or in the brain … Read more

Business Process Methodologies

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I’ve either been involved with or held a process-related role since 1994. It started in the government with TQM (Total Quality Management). Then before I left the government, I worked with ERWin and some process standard model—I’ve forgotten its official name. We had pages and pages of flows that were not easy to follow. In … Read more