Proof Is in the Details

As a long time Mavs fan (yes, since the ’80s), I checked in with Mark Cuban’s Blog Maverick to see how he responded to the Maverick’s disappointing series against the Heat. A guy takes a different approach to owning a professional basketball team, and people talk smack.
He did what needed to be done. He turned the NBA’s joke into contenders in six short years. And people continue to talk smack. He’s unconventional. So what? So were many folks with incredible accomplishments behind them. He made professional basketball fun. What’s with the politics? Leave that to Washington, not to the NBA.
Anyway, his saying “To me, the proof is always in the details” spurred this entry. I’ve caught myself about to email a client to about a project, but then I delete it when I realize it’s better to leave it alone and let the final product do the talking.
If a client isn’t happy with the results, rather than explaining — I accept responsibility and do what I can to make up for it whether it’s a discount or something else. I, however, don’t just let every one of these go as there have been times when the “problem” was something beyond my control.
Cuban took the team from the basement to contenders. There may be no prize for second place, but the Mavericks had their best record and played tough teams in the playoffs. That should be proof enough. Stop smacking Cuban and praise him instead. Talk about the future. Talk about what he plans to do to ensure we’re contenders again. Anyone who has him as a mentor is a lucky person as I believe he has a lot to teach us about business.
In spite of a disappointing finals knowing the team had the power to win, I’m proud of the Mavericks. My Mavericks antenna decoration stays right where it is… on the antenna.