You’ve probably read or heard many experts say that keeping your clients costs less than obtaining new ones. A Bain and Company study reports that boosting customer loyalty by 5 percent improves your profits by 25 percent at the very least and can go up to 95 percent. You can’t ask for better numbers than [...]
One hour ago, I walked my youngest of three and his older brother to the school bus. They headed for their first day in kindergarten and fourth grade. While one kid went off to his first day of elementary school, the oldest headed to high school for volleyball practice and starting her first day of [...]
42 HTML email design resources: Trying to get a newsletter to look the same in all email clients is a lost cause (more in this post) — but you can at least make them appear decent. Community Mottos and Nicknames. Sure, most of us know Philly is the [...]
I mentioned that my son’s medical program would interfere with my business because it required a big time investment on my part along with other things. Add to that managing the usual stuff like the other kids, work (or lack thereof), household responsibilities, on and on. After two weeks of the program, I reached a breaking [...]
Is Updated Technology Important to Productive Work? Unless you’re a designer using resource demanding software, a software reviewer (then I recommend installing and using them on a secondary computer instead of your main one), or using a 10-year-old computer — then this sounds like another excuse from a procrastinator. [...]
How many times did you complete a form only to push the “Clear” button instead of “Submit”? What about “OK” vs. “Cancel” on a popup window? (Raises both hands — one for each.) Why does this happen? Do we expect one button on the left and the other on the right? Are they too close together? Jakob [...]
I love the Olympics and look forward to them especially the summer Olympics. You can always count on the Olympics to bring out every feeling in the book. Sports also teach wonderful life lessons about endurance, perseverance, goodwill, respect, tragedy. Tragedy: Sad to say, we’ve seen tragedy. A suicidal man stabbed and killed the father-in-law of [...]
W00t! I love 8/8/08. Too bad I couldn’t make anything special happen today. So I’ll have to settle for sharing great links instead! Let the games begin! 21 Online Free Web-Based Applications The Real Problem with PowerPoint 24 Things to do When Stuck for a Topic to [...]
Working on a press release, I stumbled in my journey to find a fun expression to use in a paragraph. Hubby came along and asked what I was doing. I explained and he suggested using “A cat in a room full of rocking chairs.” “Huh?” I like to think I’m up on my slanguage, idioms, cliches, and [...]
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